Tired of SYSPRO's price hikes &
forced licensing changes?
SYSPRO is upending the rules for African businesses — switching to named-user licensing, raising prices without notice and leaving customers without adequate support. It's time to move to an ERP that works for you.
Why SYSPRO customers are leaving
Four reasons African businesses are saying goodbye to SYSPRO
If you are running SYSPRO in Kenya, Tanzania, Uganda or South Africa, you have likely felt at least one of these — and many customers are experiencing all four at once.
Forced named-user licensing
SYSPRO is mandating a switch from concurrent to named-user licences. For businesses with shift workers or seasonal workforces, this change can triple your licensing bill overnight.
No clear cloud migration roadmap
SYSPRO's cloud story remains murky and inconsistent. Businesses planning 3–5 year digital strategy cannot afford to bet on a vendor with no credible cloud path.
Relentless, unpredictable price increases
Year after year, SYSPRO customers report sudden double-digit annual price increases on maintenance and licensing — with minimal advance notice.
Deteriorating support quality
Long response times, unresolved tickets and a shrinking pool of qualified SYSPRO partners across East and Southern Africa means you're increasingly on your own.
Solution 01 — Distribution & Light Manufacturing
Acumatica Cloud ERP:
Stop paying for seats. Start paying for growth.
Acumatica is the world's only truly native cloud ERP, built from the ground up for the cloud era — not retrofitted. It is the ideal replacement for SYSPRO customers in distribution, retail, wholesale, light manufacturing and construction across Kenya, Tanzania, Uganda and South Africa.
Unlimited users, one subscription
Acumatica licences by resource consumption, not by named seats. Add as many users as your team needs without paying per head.
100% native cloud ERP
Built cloud-first from day one. Access your ERP from Nairobi, Kampala, Dar es Salaam or Cape Town on any device, any browser.
Predictable, transparent pricing
Unlike SYSPRO's surprise annual hikes, Acumatica offers clear subscription tiers tied to what you actually use. Budget with confidence.
Purpose-built for distribution
Best-in-class modules for inventory, order-to-cash, multi-warehouse distribution, retail and construction.
Not Zoho. Not Odoo.
Acumatica is a genuine enterprise-grade ERP with deep manufacturing and distribution capabilities — without the enterprise price tag.
Open API & integration-ready
Connect to your e-commerce, logistics, banking or KRA/TRA/URA tax compliance tools via open APIs.
Acumatica is right for you if you are a SYSPRO customer who…
- Runs a distribution, wholesale, retail or light manufacturing business
- Cannot afford the sudden jump in per-user licensing costs SYSPRO is imposing
- Wants to move to the cloud without complexity or massive upfront capex
- Has a large or growing workforce and refuses to pay a licence fee for every single user
- Operates across multiple African countries and needs multi-currency, multi-entity support
Solution 02 — Complex & Advanced Manufacturing
Epicor Kinetic ERP:
Enterprise manufacturing power, without SAP's price tag.
Epicor Kinetic is a cloud-first ERP designed specifically for manufacturers who need end-to-end production control. If you are eyeing SAP S/4HANA or Oracle ERP, Epicor gives you that enterprise power with dramatically lower total cost of ownership.
Concurrent licensing retained
Unlike SYSPRO's forced shift to named users, Epicor supports concurrent licensing. Pay for how your workforce actually operates.
Cloud without compromise
Epicor Kinetic delivers full cloud ERP capabilities without forcing you to abandon the licensing flexibility complex manufacturers need.
True manufacturing depth
Multi-level BOMs, MRP/MPS, production scheduling, shop-floor data capture, quality control, job costing and lean manufacturing tools.
SAP S4 / Oracle alternative
Epicor delivers 85% of the functionality of SAP or Oracle at a fraction of the cost with a dramatically shorter implementation timeline.
Industry-specific for Africa
Proven deployments in food & beverage, chemical, FMCG, automotive, metal fabrication — the sectors driving growth across East Africa.
Intuitive, role-based UX
Epicor Kinetic's modern, browser-based interface means lower training costs and faster adoption — critical for African manufacturers.
Epicor is right for you if you are a SYSPRO customer who…
- Runs a complex discrete, process or mixed-mode manufacturing operation
- Needs advanced MRP, production scheduling and shop-floor control beyond SYSPRO's capabilities
- Wants to go cloud while keeping concurrent licences to manage workforce costs
- Has been evaluating SAP S/4HANA or Oracle and wants a realistic, lower-risk alternative
- Operates in FMCG, food & beverage, chemical, automotive or industrial manufacturing
Epicor may not be right for you if…
- You run a pure distribution or trading business with no manufacturing (choose Acumatica instead)
- Your team is small and you need a lightweight, fast-to-implement cloud ERP without deep manufacturing modules
Side-by-side comparison
SYSPRO vs Acumatica vs Epicor at a glance
Use this table to quickly position where each platform sits relative to your business needs across Africa.
| Criteria | SYSPRO | Acumatica | Epicor Kinetic |
|---|---|---|---|
| Licensing model | Forced named users | Resource-based (unlimited users) | Concurrent licences available |
| Cloud deployment | Unclear roadmap | 100% native cloud | Cloud-first (Epicor Kinetic) |
| Pricing transparency | Annual surprise hikes | Predictable subscription tiers | Transparent enterprise pricing |
| Africa support | Shrinking partner network | Helical Consulting — certified | Helical Consulting — certified |
| Manufacturing depth | Moderate | Light to mid manufacturing | Deep complex manufacturing |
| Best suited for | Legacy on-premise users | Distribution, retail, SMEs | Complex manufacturers |
| vs SAP / Oracle | Not positioned | Strong alternative for SMEs | Best mid-market alternative |
| Multi-entity / multi-country | Limited | Built-in, Africa-ready | Enterprise multi-site support |
Frequently asked questions
Everything you need to know about migrating from SYSPRO in Africa
Questions we hear every week from SYSPRO customers in Kenya, Tanzania, Uganda and South Africa.
SYSPRO is transitioning from concurrent licensing — where a pool of licences can be shared — to named-user licensing, where each individual employee requires their own dedicated licence. For businesses with large workforces, shift workers or seasonal staff, this change typically results in a dramatic increase in total licensing costs, sometimes doubling or tripling your annual ERP spend overnight. Both Acumatica and Epicor offer licensing models designed to avoid this trap.
Acumatica licences by resource consumption — the transactions, storage and computing resources your organisation actually uses — rather than by the number of individual users. This means you can give every employee access to Acumatica without incurring additional per-user charges. As your team grows, your ERP costs don't automatically grow in lockstep.
Acumatica is widely recognised as the world's only fully native cloud ERP — designed and built from the ground up for the cloud, not adapted from a legacy on-premise system. It delivers true cloud benefits: automatic updates, anywhere access from any device, elastic scalability and no on-premise server infrastructure to maintain.
SAP S/4HANA and Oracle ERP Cloud are powerful but come with implementation timelines measured in years and total cost of ownership that can run into millions of dollars. Epicor Kinetic offers 85–90% of the functionality at a fraction of the cost with a dramatically shorter implementation timeline. It is purpose-built for manufacturers and far easier to use, which means lower training costs and faster business returns.
Yes. Helical Consulting has a proven data migration methodology specifically designed for SYSPRO migrations. We extract, cleanse, transform and load your historical master data — customers, suppliers, inventory, bills of materials, open transactions and financial history — into your new Acumatica or Epicor environment.
A straightforward Acumatica migration for a single-site distribution company typically takes 3–5 months from kickoff to go-live. A more complex Epicor implementation for a multi-site manufacturer may take 6–10 months. Helical Consulting uses an agile, phase-based implementation methodology that prioritises getting core processes live quickly.
Zoho and Odoo are excellent tools for small businesses that primarily need CRM and basic accounting. However, they are not designed for the operational complexity of manufacturing or distribution businesses. If you're managing multi-warehouse inventory, production orders, MRP or complex B2B supply chains, you will quickly hit their ceiling. Acumatica and Epicor are purpose-built enterprise ERPs with the depth SYSPRO customers genuinely need.
Absolutely. We offer flexible post-implementation support packages including a dedicated support helpdesk, agreed SLA response times, onsite and remote support, scheduled health checks and user training refreshers. Our support teams are based in-region across East and Southern Africa — support in your time zone, in your language, with consultants who understand your market.
The first step is a no-obligation, free 60-minute discovery consultation with one of our senior ERP consultants. During this call we will understand your current SYSPRO setup, your key pain points and your growth plans. From there, we produce a Migration Readiness Assessment outlining your recommended migration path, indicative project timeline and business case — all provided at no cost.
Ready to break free from SYSPRO?
Book a free, no-obligation 60-minute migration assessment with our Africa-based ERP specialists. We'll recommend the right path for your business and show you exactly what the switch looks like.
No sales pressure. No commitment. Just expert advice from specialists who know your market.